An industry that structure and adapt itself continuously. The businesses are more and more worried to serve their customers, and from now on it is necessary to conceive for them sophisticated and performing valorization tools. It's the mission that carriers, Québec Bus Owners Association, Bureau de normalisation du Québec, le ministère des Transports du Québec and Tourisme Québec gave themselves.

It's actively, with resolution and confidence that the bus transport industry has chosen to commit itself in this Certification Program meant to offers customers optimum quality services.